The standard processing time for the majority of SON MIAS Jewelry orders will be packed and ready for courier pickup within 5 weeks, although currently, those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited-edition releases and promotions. You will receive your tracking information to the email or phone number you provided at checkout once item has been produced. Please allow up to three business days for the provided tracking information to be updated.
What does this mean for you?
Once you have received your order confirmation. All Jewelry is a 5 week turnaround to custom make your special piece. Each one is made by hand, special for you. At this time we cannot expedite orders, we take pride in making them beautiful. Once you have received your order confirmation, it can take up to 5 weeks to receive your Tracking Information. This may also be extended during holidays, launches/re-stocks, limited-edition releases and promotions.
Please note that during this time, we are doing our best to ensure the safety and health of all members of our distribution channels and that some delays may be encountered. Additionally, always remember that all delivery personnel have been tirelessly working on the front lines and that some delays may occur at the carrier level. We are all in this together and appreciate your patience and understanding.
Thank you so much for your support!
- Flat fee based on carrier and region
- 14-21 business days once your order has been produced & processed
- If you are shipping to or ordering from outside the United States, the customer will be responsible for paying for any and all local taxes, duties and other similar charges or impositions (including VAT) associated with your purchase upon receipt of the package. Please allow 14-21 business days for all international shipments to arrive.
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas